frequently asked questions/ FAQ's

 

What types of products does Perfectping offer?

Perfectping specializes in innovative golf storage solutions, including versatile organizers and eco-friendly accessories. Our product range is designed to enhance the golfing experience while promoting organization and environmental mindfulness.

How do I ensure my golf storage products are eco-friendly?

At Perfectping, we prioritize sustainability by offering products such as biodegradable wooden tees and other eco-friendly accessories. Each product is carefully selected to minimize environmental impact while providing functionality for golfers.

What is the return policy for items purchased from Perfectping?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required.

How can I contact customer support for assistance?

Customer support can be reached via email at perfectping@mail.com or by phone at 07941579483. We are available to assist with any inquiries or issues regarding your order.

Are there any exceptions to the return policy?

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific item.

How long does it take to process a refund?

Refunds are processed within 10 business days after we receive and inspect the returned item. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

What should I do if my order arrives damaged or incorrect?

If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Can I exchange an item for a different one?

The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item you desire.